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An otherwise executed and well-planned customer survey schedule may be rendered ineffective without the right level of managerial buy-in. Everybody in one’s organization should be made conscious of the forthcoming customer survey schedule, well-informed as to its advantages and dedicated to acting upon the fall out. It is seen from the experience that a guidelines introduced from the company chief touting the significant of the customer survey schedule is an effective and fast way to find employees on the board. Employers who regularly review performance of the employee and who undertake routine employee survey reap extreme benefits for the organization. One’s employees will be able to know what one expects from them, praises, criticism of their job, will get feedback and will have observed any drawbacks in their conduct or performance. One can reward and recognize ideal employees and separate and educate employees who are having problems. The communication required in any well employee survey process that one will remain in tune with the requirements and concerns of one’s workforce. The employee survey also helps to solve various problems related with workers from the very beginning of its appearance and it also assists the employer to remain out of any kind of legal problem which may arise in future.